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Archive for the ‘Printer Problems’ Category

October 29, 2013 by

We’ve all had the displeasure of running into an error message on our printer when we are in the middle of a print job. Printers will completely shut down and refuse to do anything when an error message shows.


Trouble-shooting your printer is not as difficult as you might think, although it is easy to get caught up in the stress of the situation, especially if your prints are time-sensitive and you don’t have time to wrestle with paper jams or other issues.


Consult Your Manual


Most printers today are equipped with numerical or coded errors. The first thing you should always do, unless you are familiar with the code, is consult your printer manufacturer’s manual. There will be a trouble-shoot section with every code your printer knows, and how to fix the problems.


If you have taken the steps outlined in the manual and it doesn’t fix the issue, your best bet is to call a qualified service person, if your unit is large and expensive. Smaller units should be taken to an outlet for service. It is safer to let someone who knows what he or she is doing to look at it rather than take a chance of damaging the small working parts inside.


Practicing regular printer maintenance will help keep your printer running at its best. View our 5 printer maintenance tips for a guide to keeping your printer running at optimum levels.

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September 23, 2013 by

Too many people will try to over-stuff an entire 500-sheet ream of paper into the printer’s paper drawer. Many large machines are equipped to handle this, but some are not.


Even if it looks like there is room in the drawer, don’t put in more paper than what your printer can handle. You will get to know your printer’s capabilities after working with it for a while, and it is always important to read the manual; it will direct you as to the proper amount of paper.


Accepting that your printer may not be able to hold an entire ream may make the difference between printing with ease, and spending two hours trying to remove the little bits of paper that gets stuck in the machine as a result, blocking everyone’s print jobs, copies, and incoming faxes.


Can Cause Damage To Printer Mechanisms 


Pulling out bits of paper from an over-stuffed printer can also harm the small machine parts, causing even further damage. You also don’t want to stick any objects into the machine to poke at any jammed paper. Large multi-function printers are very expensive and manufactured with many small moving parts. Any broken pieces will require a service call; the paper jam will be the least of your worries.


Ideally, you should have more than one printer if your office depends on faxes, scanning, printing, and photocopying. A broken or out of order printer for reasons of being careless is an expensive mistake to make.

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